Terms of service

Last updated: October 2025 

1. Introduction 

Welcome to Antidote Imagery (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, products and services, including all purchases made through our Shopify store (the “Site”). 

By accessing or purchasing from our Site, you agree to be bound by these Terms. Please read them carefully before placing an order. 

If you do not agree with these Terms, you must not use our website or services. 

2. Business Details 

Business Name: Antidote Imagery 
Email: info@antidoteimagery.com.au 
Location: New South Wales, Australia 

3. Eligibility 

By using this Site, you confirm that you are at least 18 years old or have the permission of a parent or guardian. 

4. Products and Availability 

All our products are made to order based on original photography by Antidote Imagery. While we aim for accuracy in descriptions and images, slight variations in colour, tone or framing may occur due to display differences and the handmade nature of each product. 

We reserve the right to modify, suspend or discontinue any product at any time without notice. 

5. Pricing and Payment 

All prices are listed in Australian dollars (AUD) and include GST (if applicable). 
We reserve the right to change prices at any time. 

Payment must be made in full at checkout via our secure payment processors (Shopify Payments, PayPal, or other available options). We do not store your full payment details. 

6. Shipping and Delivery 

We ship Australia-wide (and internationally, if offered). Delivery times and costs will be displayed at checkout. 

Delays caused by shipping carriers or external factors are beyond our control. We are not liable for any loss or inconvenience arising from such delays, but we will always do our best to assist you in resolving issues. 

7. Returns and Refunds 

Please refer to our [Refund & Return Policy] for full details on eligibility, timeframes, and process. 

In summary: 

  • We do not accept returns for change of mind. 

  • We will provide a replacement or refund for faulty, damaged, or incorrect items in accordance with Australian Consumer Law. 

8. Intellectual Property 

All images, designs, product descriptions, and content displayed on this website are the exclusive property of Antidote Imagery. 

You may not copy, reproduce, distribute, modify, or otherwise use our images or materials without written permission. 
All copyright and moral rights in the photography remain with Antidote Imagery. 

9. Limitation of Liability 

To the extent permitted by law, Antidote Imagery is not liable for any indirect, incidental or consequential loss arising out of your use of our website or products. 

Nothing in these Terms limits your rights under the Australian Consumer Law. 

10. User Conduct 

You agree not to: 

  • Use our Site for unlawful or fraudulent purposes; 

  • Interfere with the operation or security of the Site; 

  • Upload or transmit malicious code or content; or 

  • Infringe on our intellectual property rights. 

11. Third-Party Services 

Our Site may use third-party tools (e.g., Shopify Payments, PayPal, or analytics providers). We are not responsible for the privacy or practices of these third parties. 
Please review their respective terms and privacy policies before using their services. 

12. Privacy 

Your privacy is important to us. 
Please review our [Privacy Policy] for information about how we collect and use your personal information. 

13. Termination 

We may suspend or terminate your access to the Site if you violate these Terms or engage in unlawful activity. 
Termination will not affect any existing rights or obligations accrued prior to the termination date. 

14. Governing Law 

These Terms are governed by the laws of New South Wales, Australia. 
Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales. 

15. Contact 

For questions about these Terms, please contact us at: 
📧 info@antidoteimagery.com.au